Frequently Asked Questions

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Ordering Pallets: Q What is your delivery time?

A
Most pallets ship the following business day after you place your order and deliver in 2-5 business days (depending on your location).

Q Where do your products ship from?

A
Our products ship from 17 manufacturing locations in the USA. Shipping origin varies by product.

Q Do you ship internationally?

A
Yes, we can ship in 20’,40’,40’HC,and 53’ containers to any port in the world.

Q What payment terms do you offer?

A
Our standard payment terms for US based customers are Net 30 Days, pending credit approval. We also accept all major credit cards and checks for prepayment. Customers outside the US are required to pre-pay orders via wire transfer.

Q Can you build a custom plastic pallet for me?

A
Of course, we will work with you to design and develop a plastic pallet that fits your application perfectly. The typical cost for a plastic pallet mold is $75,000-$1M depending on size and complexity. Arrangements can be made to amortize the cost of the mold into the pallet piece cost over a co-determined timeframe.

Q Can you use my recycled HDPE/PP resin to make plastic pallets for me?

A
Yes, absolutely, and it will make your pallets even more affordable.

Q What is your least expensive 40x48 plastic pallet?

A
Our PP-O-40-NL5.5 40 x 48 Nestable Ex-Pal 5.5 Plastic Pallet is our least expensive 40x48 plastic pallet. For more information - [go here].

Q What is the difference between static and dynamic load capacities?

A
Static capacity or “floor capacity” is the maximum weight a pallet can support while on the floor. Typically the static capacity is important when stacking loaded pallets on top of each other in a warehouse or truck. The dynamic capacity or “fork load” is the maximum weight a pallet can support when lifted by a hand truck or fork lift.

For more information on Pallet Capactiy, visit the One Way Solutions blog - [here].

Q I’m a homeowner, can I buy pallets from you?

A
No. Unfortunately, our liability insurance policy only allows us to sell our products to other businesses.

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Frequently Asked Questions

FAQ Topics

Ordering Pallets

About One Way

Need Assistance?

Q	What is your delivery time?
A	Most pallets ship the following business day after you place your order and deliver in 2-5 business days (depending on your location).

Q	Where do your products ship from?
A	Our products ship from 17 manufacturing locations in the USA. Shipping origin varies by product.

Q	Do you ship internationally?
A	Yes, we can ship in 20’,40’,40’HC,and 53’ containers to any port in the world.

Q	What payment terms do you offer?
A	Our standard payment terms for US based customers are Net 30 Days, pending credit approval. We also accept all major credit cards and checks for prepayment. Customers outside the US are required to pre-pay orders via wire transfer.